Frequently Asked Questions

After your order is successfully processed, you can access your voucher or account information on your account page. Simply go to your order history, select the relevant order, and the information will be displayed there if it has been processed.

Occasionally, orders may require additional processing time. Please allow up to 24 hours for delivery. If it’s still not available after that time, reach out to us.

If 24 hours have passed and your order is still pending, contact us at [email protected] with your Order ID. We will look into it and update you as soon as possible.

Refunds are available only for orders that haven’t been fulfilled within 72 hours. Once an order has been fulfilled, we are unable to offer refunds.

As a middleman, we provide access to vouchers but are not responsible for in-game redemption issues. For assistance, please contact the support team of the relevant game or platform provider.

Once an order is placed, it is immediately processed, and cancellations are not guaranteed. Please double-check all details before completing your purchase.

We accept various payment methods including credit/debit cards and certain digital wallets. You’ll see a full list at checkout.

The listed price is the total cost. There are no hidden fees, though taxes or currency conversion fees may apply based on your location.

If you notice an error in your order, contact us as soon as possible at [email protected].While we can’t guarantee changes post-purchase, we’ll assist where possible.

Vouchers are typically valid until redeemed, but please verify with the game or platform provider as some may have specific expiry terms.

We take your privacy seriously. Your information is only used for order processing and support. For more details, please see our Privacy Policy.